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RETURNS and EXCHANGES

We offer refunds or exchanges on our merchandise.  Should there be any problems with the merchandise, the problem must be reported to us within 3 business days of delivery receipt of item and returned to us within 21 days of delivery receipt.  Please contact us immediately via email or by phone at (404) 924-1162.  You can ship items back for refund or exchange only after we have issued you a Return Merchandise Authorization (RMA) number.  Once we have confirmed that we have receive your items, we will then process your refund or exchange. 

Unless it is our mistake, the customer is responsible for return shipping.  All return shipping must be prepaid.  We do not accept packages C.O.D.  Refund of shipping fees will be refunded to customer if we find that  the returned item is a result of a manufacturer's defect or error in shipping.  In addition, we will pay to have your exchange item shipped back to you via our Standard Shipping.

Please keep in mind that even though we process returns as quickly as possible, it may take 7-9 business days for your refund to be posted to your credit card.

All the returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or refusal, we are not responsible for the shipping and return shipping if applicable.  In these cases, a store credit will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.

With item being returned, the package must be returned with original package.  All returns without all original packaging will be refused.  All items returned in used or worn condition will not be accepted and will be refused a full refund.

DUE TO HEALTH RESTRICTIONS, WE CANNOT ACCEPT RETURNS FOR ANY COSTUMES, LINGERIE, HOSIERY, SWIMSUIT OR INTIMATE APPAREL ITEMS.   PURCHASED ITEMS WHICH FALL INTO THESE CATEGORIES WILL NOT BE ACCEPTED FOR RETURN OR EXCHANGE.  ALL SALES OF THESE ITEMS ARE FINAL.

WE DO NOT ACCEPT RETURNS FOR CLEARANCE ITEMS, ACCESSORIES OR ITEMS COSTING 12.99 and UNDER.  ALL SALES OF THESE ITEMS ARE FINAL!

Returns should be mailed to:
GerCorDal Holdings, LLC
PO Box 76042
Atlanta, Georgia 30358